Life has a funny way of nudging us toward the change we need, often through the most unexpected avenues. For me, (like many mothers) that nudge came in the form of parenthood. Becoming a mother transformed my perspective on work, life, and everything in between. It was the catalyst that propelled me from my roleContinue reading “How Parenthood Inspired My Career Shift from Teaching to Tech”
Tag Archives: Customer Success
CSM Jargon Handbook – 15 commonly used terms
One of the first things you might notice when you’re moving from teaching to Customer Success is the language and jargon used can be quite specific and inaccessible to those who have little or no background in tech or Customer Success. Here is a list of 15 commonly used terms you will most definitely comeContinue reading “CSM Jargon Handbook – 15 commonly used terms”
Unlocking the Language of Customer Success: 15 Essential Terms for Aspiring CSMs
Unlocking the world of Customer Success means deciphering a unique language. 🌐 Dive into these 15 essential terms to confidently embark on your CSM journey! #CSM #TechJargon #CustomerSuccess #SaaS 🚀💻
Why Empathy Matters: From the Classroom to Customer Success
Are you making the leap from teaching to a career in Customer Success within the tech industry? Discover the superpower you already possess: empathy. Learn why it’s vital and how it can benefit you in both education and Customer Success. #Empathy #CustomerSuccess #TeachingSkills #SoftSkills #CareerTransition 🚀💻
Demystifying the Role of a Customer Success Manager: Skills, Responsibilities, and Everything in Between!
🚀 Considering a career shift from teaching to tech? Explore the exciting world of Customer Success Management (CSM) and discover how your teaching skills align with this dynamic role. From onboarding to problem-solving, we unravel the daily adventures of CSMs. Plus, learn the essential skills that will make you a standout candidate. Your teaching background might just be your ticket to tech success! #CareerTransition #CustomerSuccess #TechSkills #TeachingSkills #TeacherstoTech
How Your Teaching Experience Can Shine in Customer Success Roles
🚀 Unlock Your Potential in Customer Success! 🍎📚 Did you know that your teaching experience can be your secret weapon in the tech world? 🌐 Discover how your skills in communication, empathy, problem-solving, and more make you a standout candidate for Customer Success Manager roles. Learn about the qualifications, career path, and how to leverage your teaching background for success in tech. 💼🎓 Don’t miss out on this exciting career transition! #CustomerSuccess #TechCareer #TeacherSkills #CareerTransition #UnlockYourPotential 🔗 in bio!
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