Customer Success

How Parenthood Inspired My Career Shift from Teaching to Tech

Life has a funny way of nudging us toward the change we need, often through the most unexpected avenues. For me, (like many mothers) that nudge came in the form of parenthood. Becoming a mother transformed my perspective on work, life, and everything in between. It was the catalyst that propelled me from my roleContinue reading “How Parenthood Inspired My Career Shift from Teaching to Tech”

Unlocking the Language of Customer Success: 15 Essential Terms for Aspiring CSMs

Unlocking the world of Customer Success means deciphering a unique language. 🌐 Dive into these 15 essential terms to confidently embark on your CSM journey! #CSM #TechJargon #CustomerSuccess #SaaS 🚀💻

Why Empathy Matters: From the Classroom to Customer Success

Are you making the leap from teaching to a career in Customer Success within the tech industry? Discover the superpower you already possess: empathy. Learn why it’s vital and how it can benefit you in both education and Customer Success. #Empathy #CustomerSuccess #TeachingSkills #SoftSkills #CareerTransition 🚀💻

Demystifying the Role of a Customer Success Manager: Skills, Responsibilities, and Everything in Between!

🚀 Considering a career shift from teaching to tech? Explore the exciting world of Customer Success Management (CSM) and discover how your teaching skills align with this dynamic role. From onboarding to problem-solving, we unravel the daily adventures of CSMs. Plus, learn the essential skills that will make you a standout candidate. Your teaching background might just be your ticket to tech success! #CareerTransition #CustomerSuccess #TechSkills #TeachingSkills #TeacherstoTech

How Your Teaching Experience Can Shine in Customer Success Roles

🚀 Unlock Your Potential in Customer Success! 🍎📚 Did you know that your teaching experience can be your secret weapon in the tech world? 🌐 Discover how your skills in communication, empathy, problem-solving, and more make you a standout candidate for Customer Success Manager roles. Learn about the qualifications, career path, and how to leverage your teaching background for success in tech. 💼🎓 Don’t miss out on this exciting career transition! #CustomerSuccess #TechCareer #TeacherSkills #CareerTransition #UnlockYourPotential 🔗 in bio!